Frequently Asked Questions
What areas do you serve for Christmas light installations?
We proudly offer our Christmas light installation services in Paradise Valley and surrounding areas. Please contact us if you’re unsure about your location.
What types of properties do you decorate with Christmas lights?
We can illuminate various types of properties, including residential homes, commercial or retail spaces and more. No project is too big or too small for us!
Do I Own The Lights?
No, we provide all of our lighting (the lights are part of the service) to our customers to ensure that you’ll never have old worn out decor again! With our program, lighting is automatically replaced when it needs to be. You will have the flexibility to change your design and/or colors each season if desired.
Will You Install Lights That I Already Own?
No, we do not hang customer owned lights at this time. The lights we provide are a part of our service and we cannot warranty the quality or workmanship of lights we do not own.
Are your Christmas lights energy-efficient and safe to use?
Yes, we use energy-efficient LED lights that are safe for both indoor and outdoor use. They consume less electricity and emit very little heat, making them safe for the entire family.
What if a light goes out or there's a technical issue during the installation?
Our team conducts thorough quality checks before completing the installation. However, if any issue arises, give us a call, and we’ll promptly address and resolve the problem.
When do you start installing Christmas lights, and when do you take them down?
We typically start installations in September and continue until December. We begin removals in early January. Specific dates may vary depending on scheduling and weather conditions.
Do you offer any maintenance services during the holiday season?
Yes, we offer maintenance services throughout the holiday season to ensure your lights continue to shine brightly. If you notice any issues, just let us know, and we’ll be there to fix them.
When Do I Pay For My Installation Services?
50% of the total amount is due as a security deposit to secure your installation date. The remaining 50% balance will be charged upon completion of the installation.
Do I Need To Be Home For The Installation Or Takedown?
No, you do not need to be home for exterior installations and takedowns. Our trained crews are professional, safe, efficient and can complete your installation and takedown independent of your availability.
When Do I Pay For My Installation Services?
50% of the total amount is due as a security deposit to secure your installation date. The remaining 50% balance will be charged upon completion of the installation.
Do I Need To Be Home For The Installation Or Takedown?
No, you do not need to be home for exterior installations and takedowns. Our trained crews are professional, safe, efficient and can complete your installation and takedown independent of your availability.
What Payment Methods Do You Accept?
We Hang Christmas Lights happily accepts cash, check, Visa, MasterCard, Discover, or American Express
How do I book your Christmas lights installation service?
Booking is easy! You can either fill out the Free Estimate form on our website or give us a call at 480-690-9627. We’ll schedule a convenient time for a consultation and get your property ready for a magical Christmas display!